
Post occupancy evaluation (POE) provides in-use performance feedback on a building’s impact on its users. It can cover variables including: thermal comfort, visual comfort, facility provision, privacy, spatial familiarity, accessibility, modes of transport to and from the building, and more.
TFT tailors each post occupancy evaluation to the needs of a building occupier or owner client. These can suit the requirements for specific building certifications too, such as WELL Building Standard, Aftercare, BREEAM, LEED and similar. This means we are able to identify and improve the actual operational performance of a development, and not rely on the design intent alone.
Post occupancy evaluations are best undertaken as part of coordinated aftercare procedures including an appraisal of in-use energy and water. Commissioning and re-commissioning review activities can enhance operational performance of the building, and the internal comfort and wellbeing of its occupants.
TFT post occupancy evaluations follow the Building Use Studies Ltd. (BUS) Methodology. We are a BUS Methodology Partner, part of a network of specialists developing industry best practice in the field. The BUS methodology is the only post occupancy evaluation approach outside North America approved for compliance with the WELL Building Standard by the International Well Building Institute (IWBI).
TFT offers additional supporting services including:

Mat is TFT's Chief ESG & Knowledge Officer. He's a chartered building surveyor and a chartered project management surveyor with more than 30 years of working with many leading property companies, investors, and asset managers.
In 2007, Mat founded TFT’s sustainability consultancy, which helps TFT’s clients to understand the specific sustainability risks and opportunities when making property investment and development decisions. Ultimately, he would like to see sustainability becoming part of what constitutes best practice.
Mat’s articles regularly appear in Construction News, Estates Gazette, RICS and Property Week, and he is a lead author of the RICS Guidance Note, ‘Sustainability – improving performance in existing buildings’. Also of note is Mat’s thesis, ‘Building a Greener Future’, which was published by the CIOB in 1991. He is vice chair of the British Property Federation’s sustainability committee, and a member of British Council for Offices ESG group.
Mat is interested in how great buildings and places can create delight and he particularly enjoys the creative re-use of existing buildings. The South Bank is a great example of how a place can be rejuvenated by considered new interventions and careful restoration of the original building fabric.
